Terms of service

Terms of Service

Welcome to Red Reality.
By accessing or using our website www.redrealitymugs.com, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Overview

This website is operated by Red Reality. Throughout the site, the terms “we”, “us”, and “our” refer to Red Reality. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to these Terms.

If you do not agree with any part of these Terms, you may not access the website or use our services.

2. Eligibility

You must be at least the age of majority in your country or region to use this website. By using this site, you confirm that you meet this requirement.

3. Products & Services

All products are printed on demand.
This means:

Each item is made specifically after an order is placed
Product colors may vary slightly due to screen and printing differences

We reserve the right to modify or discontinue any product at any time without notice.

4. Pricing & Payments

All prices are listed in the currency shown at checkout and include applicable taxes where required by law.

We accept payments through secure third-party payment providers such as:

Shopify Payments
PayPal

We do not store or process your payment card details directly.

5. Shipping

Shipping times are estimates and may vary based on destination and fulfillment partner availability.

Red Reality is not responsible for delays caused by:

Customs processing
Courier disruptions
Incorrect address information provided by the customer

6. Returns & Refunds

Our Return & Refund Policy forms part of these Terms.
Please review it carefully before placing an order.

7. Intellectual Property

All content on this website, including designs, text, images, logos, and branding, is the property of Red Reality and may not be copied, reproduced, or used without written permission.

8. Prohibited Use

You agree not to use our website or products for:

Any unlawful purpose
Harassment, abuse, or discrimination
Infringing on intellectual property rights
Transmitting malicious code or spam

Violation of these terms may result in termination of access.

9. Limitation of Liability

To the fullest extent permitted by law, Red Reality shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Privacy

Your submission of personal information through the website is governed by our Privacy Policy, in accordance with the EU General Data Protection Regulation (GDPR).